From Pies to Pints
Drinking beer - not wasting it
At the meeting with Angus, Katie and others we had a wide ranging discussion regarding the catering arrangements and our concerns were taken to the head of catering - a Tale of Two pies being one of the issues.
Another concern raised by us was the wastage of beer and the use of cardboard cups for drinks in certain parts of the ground!
Dean, our expert, explained that by using cardboard cups people couldn't see how much was beer and how much was froth. This was causing lots of complaints when people realised they only had half a pint! The bar staff were dealing with this politely and pouring new pints - with the old ones being poured away.
Dean pointed out that this was costing the club a lot of money and was causing stress among fans!
The fanzone has always had 'plastic' cups so we asked for this to be restored everywhere.
We were pleased to see that we are back to clear 'plastic' pints and that the amount of wastage has been minimised at our last matches.
Another suggestion was to try to speed up the delivery of the pints, particularly at half-time, as there were many hold ups. Suggestions were made to prepare pints in advance and to make sure the barrels were changed before half-time.
We were pleased to see pints being prepared. We haven't had any feedback on the barrel changing but have had no recent complaints about ' bars with no beer'.
LUSN reducing your stress levels at Elland Road!
